FAQ

Masajd is a company based in Cairo that serves mosques, Quran memorization houses. We receive service requests and follow them through to completion and documentation.

Our services include building mosques and memorization houses, distributing Qurans and stands, cleaning and equipping mosques, feeding families, and people with disabilities. You can see each service in detail on the services page.

You can reach us by phone or WhatsApp at 01104606093, or submit a request on the website and the team will get in touch with you.

We document every service with photos after it is completed, and the requester or contributor can follow the status of the request.

Choose the service from the services page and click Request Service, then fill in the form with your details and those of the mosque, memorization house or case. After you submit, you will receive a code to track your request.

We aim to contact you within 48 hours of your request, by phone or WhatsApp, to complete the details and arrange an inspection if needed.

Enter the tracking code you received after submitting the request on the Track Request page to see what stage it has reached. Please keep the code somewhere safe.

We work mainly in Cairo and all governorates of Egypt. You can still submit a request from another area, and we will let you know whether we can carry it out after reviewing it.

Online payment is not available on the website except if you have the ability to transfer via insta or any wallet. Register your wish to contribute and the team will contact you to arrange a method that suits you.

Sponsoring means covering the full cost of a service or a defined part of it, while contributing means giving any amount you can toward a service shared by several people.

Yes. We document services with photos and share with you what was done in the service you supported, while protecting the privacy of personal cases.

Yes. Mention the mosque or village when you register your contribution, and the team will contact you to confirm the need and arrange the details.

Yes. The team makes a discreet verification visit that preserves the dignity of the person and does not embarrass them in front of neighbors or family.

Yes. The team brings the necessary equipment and products, and usually all we need from the mosque is access to water and electricity.

No. We work between prayers or in sections so that prayers are not disrupted, and agree on a suitable time with the mosque caretakers in advance.

The cost depends on the size of the mosque, the type of service and the condition of the place, and the team determines it after inspection. It may also be covered by a contributor.

Yes. After inspecting the mosque, we install indoor and outdoor speakers, microphones and an amplifier suited to its size, or repair the existing system if it is still usable.